Privacy Policy

At Guagua, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

What We Collect

When you visit our site, we automatically collect some information about your device — like your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect info about the pages or products you view, what websites or search terms brought you here, and how you interact with the site. We call this "Device Information".

  • Cookies – Small data files placed on your device to help our site run smoothly and understand how you use it.
  • Log Files – Track actions happening on the site (IP address, browser type, etc.)
  • Tags or Pixels – Help us analyze your browsing behavior.

If you make a purchase, we also collect your name, billing address, shipping address, payment details (like card info), email address, and phone number. We call this "Order Information".

How We Use It

  • Fulfill your orders (including payment, shipping, and confirmations)
  • Communicate with you
  • Screen for fraud or risk
  • Provide you with product info or promotions (if you’ve opted in)

Sharing Your Info

We don’t sell your data. We may share it with trusted tools we use to power our store — like Shopify and our payment processors. We may also share to comply with legal requests or protect our rights.
You can read how Shopify uses your data here: shopify.com/legal/privacy

Your Rights

If you live in Europe, you have the right to access, correct, update, or delete your personal info.
Need help? Just email us: hola@weareguagua.com

Changes to This Policy

We may update this page occasionally to reflect changes in our practices or for other legal reasons.

Contact Us

Have questions or want to know more?
Email us anytime: hola@weareguagua.com